Get your open repair approvals moving again
We follow up on your open repair estimates with property managers, record each decision and turn yes into a booked job.
An appliance repair firm that already has open, approved repair estimates on file with property managers at managed properties. The buyer is the owner, general manager, sales leader or service manager who owns this revenue workflow.
We send the quote or estimate and then we wait. The property manager doesn't get back to us. It sits there, the tenant is still waiting, and the job and the payment are stuck in limbo. My team is too busy to keep chasing it, and nobody knows which ones are still open.
- Fit and access
- Build and test
- Clean and sort
- Run the follow-up
- Report and adjust
- What you getClean working listSorted opportunitiesManaged follow-upBooking and order stepOutcome dashboard
Managed approval recovery
Most firms try to solve this by buying more software. But the software only shows the quote. It does not send the follow-up, answer the property manager's question, and record the decision. So the open quote sits there while everyone assumes someone else is handling it. That is why the same backlog keeps coming back and why it is hard to tell what actually works. Instead, we run the follow-up as a managed service on the firm's own records and approved rules. We clean the list first so nobody wastes time on dead records, we follow up in a way that answers real questions, and we report every outcome. That means the backlog gets worked every week, the firm can see which quotes turn into jobs and payments, and they do not have to pull their team off the repairs to do it.
We take the client's approved repair estimates tied to managed properties, clean out the ones that are no longer real, group the rest by scope, age and known objection, then run the approved follow-up. We handle the factual questions, record each decision, arrange the booking, signature or order request, stop when the job is done, and report the attempts, replies, bookings, orders and payments in one short dashboard.
Sound familiar?
- We send the quote or estimate and then we wait. The property manager doesn't get back to us. It sits there, the tenant is still waiting, and the job and the payment are stuck in limbo. My team is too busy to keep chasing it, and nobody knows which ones are still open.
- Follow-up is left to whoever remembers, so it happens late or not at all.
- Reps do not know why a quote is open, so they repeat the same message that was already ignored.
- Expired, sold and duplicate records get chased alongside real ones, so the effort is wasted.
- There is no clear view of what was attempted, answered, booked or paid.
- Existing software shows the quotes but does not do the managed chasing for them.
What you get
Clean working list
Your follow-up goes only to real open opportunities, so your team's hours are not wasted on dead records.
We read your client-approved quotes and remove expired, sold, declined, duplicate and opted-out records.
Sorted opportunities
Each property manager gets a message that fits where their decision actually is.
Open opportunities are grouped by original scope, age and known objection.
Managed follow-up
No quote sits in limbo, and you can see which approvals are moving.
We send the approved follow-up through the verified channels, answer factual questions and record the actual decision.
Booking and order step
The approval becomes a real job on the schedule, so you get to the work and the payment faster.
On an approval, we arrange the approved booking, signature or order request and stop follow-up when it is complete.
Outcome dashboard
You can see what the follow-up is returning and keep it running as a real part of the business.
A short dashboard of attempted, delivered, replied, booked, ordered and paid outcomes, plus routine support and adjustments.
- The client supplies a usable record export or supported connection and the authorization rules at the start.
- The eligible list has enough open records to run a follow-up round.
- Channel permissions, opt-out handling and sender registration are valid before contact.
- The client is responsible for the repair work and for keeping capacity to fulfill approved jobs.
- This covers delivery of the follow-up round, not a guaranteed number of approvals, bookings, orders or payments.
How it works
Recover approvals from property managers on your open appliance repair estimates and turn the ones that say yes into booked or ordered work. Timeframe: The first follow-up round goes out within the first two weeks after your records and permissions are confirmed; booked and ordered outcomes are tracked and reported as they happen.
Fit and access
We confirm the firm has an eligible book of approved estimates, a usable CRM export or supported connection, an approved escalation contact, and channel permissions. We check opt-outs and sender registration before anyone is contacted.
Build and test
We connect to the records, read the client-approved quotes, apply the buyer's authorization rules and run a test on a representative case so the client can see the messages and the outcome reporting before live follow-up starts.
Clean and sort
We remove expired, sold, declined, duplicate and opted-out records and group the remaining open opportunities by original scope, age and known objection.
Run the follow-up
We send the approved follow-up, answer factual questions, record the actual decision, and arrange the approved booking, signature or order request when a property manager says yes.
Report and adjust
The client gets a short dashboard of attempted, delivered, replied, booked, ordered and paid outcomes. We handle routine support and adjust the approach from what the results show.
Who this is for
An appliance repair firm that already has open, approved repair estimates on file with property managers at managed properties. The buyer is the owner, general manager, sales leader or service manager who owns this revenue workflow.
They have a book of approved estimates tied to managed properties where property managers have not yet given a decision. Each unanswered approval is a real repair and a payment they have not been paid for yet. The firm has staff who can do the repair but nobody with time to chase every approval.
Not the right fit
- Brand-new appliance repair firms with no existing estimate or account book.
- Firms without a usable CRM export or supported connection.
- Firms whose records are mostly expired, sold, declined, duplicate or opted out.
- Firms without an approved escalation contact or channel permissions.
- Firms with no capacity to actually do the repairs when they are approved.
- Residential-only shops with no property-account estimate workflow.
Questions
We already pay for software that shows our quotes.
The software shows you the quote. It does not send the follow-up, answer the property manager's question, record the decision, or turn a yes into a booking. That is the work we do on top of what you already have.
Someone on my team already chases these when they have time.
That is exactly why the backlog keeps coming back. When the team is busy with repairs, the chasing stops. We run it as a managed process every week, with the list cleaned first so the time goes to real opportunities.
I don't want anyone else talking to my property managers.
You set the authorization rules and approve the follow-up. We handle only the factual questions and the approved booking step. You keep the relationships and get the escalation contact when something needs you.
How do I know it will work?
We do not promise a number of approvals. We do promise to work the clean list and report every attempt, reply, booking, order and payment on the dashboard. We start with a test case so you see the messages and the reporting before live follow-up.
I won't hand over my customer records.
We use a CRM export or a supported connection, and we work within the permissions you give us. Channel permissions, opt-outs and sender registration are checked before anyone is contacted.
My list is a mess.
That is normal. Cleaning expired, sold, declined, duplicate and opted-out records is the first step. If there is not enough eligible open work to justify the fee, we tell you before you pay.
I am a small shop and this feels like a lot of money.
The fee is tied to recovering repairs and payments you already have on the books. The three-month term gives the follow-up rounds time to come back. If the records do not support it, we will not take you on.
Why not just send more reminders myself?
Sending the same reminder to everyone does not work. We sort by age and known objection, answer real questions, record the decision and arrange the booking. That is the part that turns a reply into a job.
Get your open repair approvals moving again
How it starts: Fit and access. We confirm the firm has an eligible book of approved estimates, a usable CRM export or supported connection, an approved escalation contact, and channel permissions. We check opt-outs and sender registration before anyone is contacted.
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